BUSINESS · PEOPLE · SYSTEMS
Operations Consultant

Strategy, people and systems — built to work as one.

I help hospitality businesses and growing companies redesign how they operate: the structure, the team, and the technology that holds it together.

Hospitality Consulting → Operations Consulting →
What I Do

Two ways I help businesses operate better.

01
Hospitality Consulting
From concept and launch to operational optimization.
New Hospitality Projects
  • Market & competition analysis
  • Location search, negotiation & acquisition
  • Feasibility & business model
  • Brand concept & visual direction
  • Operational model & team structure
  • Pre-opening & launch support
Existing Hospitality Projects
  • Operational audit
  • Reservations & operational flows
  • Pricing & revenue management
  • Financial visibility & profitability
  • Marketing & lead visibility
  • Roles & responsibilities

"When existing tools don't fit the business, I design a custom management system around the operation itself."

Case study — Casa Alsatia, Gran Canaria →
02
Operations Consulting
For SMEs, family businesses and growing companies.
  • Business & operational audit
  • Process optimization
  • Organizational structure
  • People / role alignment
  • Operational & financial visibility
  • KPI & profitability
  • Custom management systems
  • Workflow automation
  • Change management
Case study — BRB Construcciones →
How I Think About Operations

Three dimensions. One operation.

01 — Business

Strategy & structure.

Profitability, processes, organizational structure. The rigorous, rational backbone of how a company actually runs.

02 — People

Roles, teams, culture.

People evolve as companies evolve. Change is not a side effect of transformation — it's part of designing it.

03 — Systems

Technology, built to fit.

AI, automation and custom management tools — designed around how the business actually works, not the other way around.

About

Sara Rodríguez

I help hospitality businesses operate better — whether that means building one from scratch, from concept through opening day, or improving how an existing business runs day to day. I do the same for growing companies and SMEs that need stronger operations.

15+ years in operations, including work with major retail brands, before focusing on hospitality, property, and SME consulting. My clearest case study is Casa Alsatia, a 19-room coliving space in Gran Canaria that I co-founded, launched, and still operate today. I also work on operations and transformation at BRB Construcciones, a 50+ employee family business.

My approach starts with how a business actually runs today — not with a template. From there I redesign the processes, and where the tools available don't fit, I build the management system the business actually needs.

Understanding first. Systems second.

How I Work

A simple method, applied to every project.

01
Understand.

Map how the operation actually works today, identify the gaps, and define where the business — and its people — want to go.

02
Design.

Redesign processes, clarify roles, and — when needed — design the custom management system the business actually requires.

03
Implement.

Align the team around the new way of working and apply the right technology to support it.

Hospitality · Coliving · Own Business

Casa Alsatia.

19-room coliving space in Gran Canaria that I co-founded, launched, and still operate today.

19 Rooms, one system
View case →
Operations · Family Business

BRB Construcciones.

Operational transformation for a 50+ employee family construction business, where I lead operations.

50+ Employees, one structure
View case →
Family businesses don't have to lose what makes them special.
Other Experience

Vacation Rental Portfolio

Operational setup and management systems across a multi-property portfolio.

Property Development & Hospitality

Concept-to-operations support for property projects entering hospitality.

MENTA

Financial management tool for freelancers and self-employed professionals.

Insights

Thinking on operations, systems & growth.

Short articles on the things I encounter in my work — operational challenges, system design, hospitality management and building businesses that scale.

A 2-Week Audit for Small Hospitality Businesses

Most hospitality operators don't need more tools. They need two weeks focused on understanding how the business actually runs.

5 Processes Every Operator Should Review

The problem isn't complexity itself — it's when these processes become disconnected.

3 Signs You Need a Custom Management System

At some point, the question is no longer about better software.

Why Traditional PMS Software Falls Short

A coliving isn't a small hotel. So why manage it like one?

AI Alone Won't Transform Your Business

There is something that comes before technology: understanding the business.

Follow me on LinkedIn to stay updated when new articles are published.

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Français
Fluent
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English
Fluent
🇪🇸
Español
Native
Contact

Let's talk about your business.

Whether you're launching a hospitality project, improving an existing operation, or trying to understand what's holding your business back — get in touch and let's start with a conversation.

📍Based in Paris
🌍Working remotely & on-site worldwide
Available for new projects

I usually respond within 24–48 hours.